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Equiniti Project
Twenty-five million account holders. All ringing up for a chat.
Twenty-five million account holders managing their shares online, all day, every day. That's a lot of transactions - and a lot of phone calls from anxious customers about to put their money on the line.
Equiniti wanted to free up resources and make their site easier to use, easier to manage and easier to modify down the road.
We leveraged our relationship with Microsoft to give them a perfectly tailored MOSS 2007 solution so leading-edge it was barely out of Beta. It gives Equiniti full control over a site that's constantly regenerating. It's the perfect platform for the future. And it's cast a welcome hush across their once-manic call centres.